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When sampling your olive oil, make sure that you follow these steps:

• Avoid taking samples directly from the vertical separator.
• Purge sampling tap of the storage tank before taking the sample.
• Pour a bit more oil than required into a clear jug before filling the sample bottle.
• Check that oil responds to its normal visual characteristics, it is free from sediments, foreign particles, etc.
• Pour enough sample into a dark colored bottle (recommended) using paper filter if needed, at least 250ml when including sensory.
• Complete the Sample Submission Form with all requested information.
• Samples need to be posted as soon as possible to the laboratory.

When sampling your fruit, make sure that you follow these steps:

• Separate samples should be collected when there is a requirement to analyse different paddocks/blocks, different varieties and different soils or growing conditions.
• Collect approximately 300-500 grams of fruit. Avoid mixing twigs and leaves with the sample.
• If possible, the fruit should be sampled between 1.5 and 2.5 metres high, in the external part of the canopy.
• Samples should be collected in a random zigzag pattern across the paddock or block. You should only sample areas of major interest and keep varieties separate.
• The fresh fruit should be placed in a plastic sandwich bag or other tightly sealed containers.
• If the sample is unable to be sent to be analysed within a 24 hour period, refrigerate the sample without freezing it
• Each bag should be carefully labelled with the client sample reference.
• Do not sample trees in areas which are not representative of the rest of the grove, e.g., avoid fertilizer dumps, fence lines, dams and unusually good or poor growth areas.
• Avoid sampling trees stressed by environmental factors like diseases, pests, mechanical or chemical damage and water-logging.
• Avoid sampling damaged or abnormal fruit, e.g., shot berries, fruit with hail damage, etc.
• Complete the Sample Submission Form with all requested information.
• Samples need to be posted in an over-night bag as soon as possible to the laboratory.

Depending on your needs, we have designed packs to include the tests that are required for various purposes. When selling and/or exporting your product, please check with your distributor for exact testing requirements. If you are still unsure about which tests you need, please contact us, one of our friendly staff members will be more than happy to assist you in selecting the appropriate testing package.

Upon receival of your sample, we will send you an email to confirm receipt and the tests that you have requested. If you would like to change your testing or sample information, please contact the laboratory.

The estimated time of test completion is written on your Sample receipt.

You will receive an invoice for all samples submitted. All testing (unless specially arranged with the Lab) requires upfront prepayment before the results are released. Our technicians begin testing samples as soon as they are submitted. We reserve the right to withhold results until payment has been received or remittance is demonstrated. Please contact the Lab if you require special payment circumstances. You can pay via credit card by clicking on the link provided.

You can compare your results to the applicable standard/required specification to determine the grade of the oil. If you require a more in-depth explanation of your results, please contact the lab and one of our friendly staff members will be more than happy to assist.